Privacy Policy

This Privacy Policy explains how SmartCity Contractors LLC (“SmartCity Contractors,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our services, including QuoteSmart and the DialBolt lead-reactivation and text-messaging program. By using our services or opting in to receive text messages, you agree to this Policy.

• Contact information you provide — such as your name, mobile phone number, and email address.
• Project information related to services you request or that a contractor engages us to perform (for example, property details or the type of work).
• Communication records — the content and metadata of messages exchanged with us, including SMS and email, and your consent selections and timestamps.
• Technical data collected automatically, such as IP address, device/browser information, and usage data when you visit our website.

If you opt in, SmartCity Contractors / DialBolt will send you recurring text messages related to your project, appointments, and quotes, including messages sent using an automated system. The specifics of the program:

• Consent: You will only receive SMS messages after you provide express written consent (for example, by submitting our consent form or otherwise opting in). Consent is not a condition of any purchase.
• Message frequency varies based on your interactions with us.
• Message and data rates may apply according to your mobile carrier plan.
• Opt out at any time by replying STOP to any message. Reply HELP for assistance.
• Carriers are not liable for delayed or undelivered messages.

We do not sell, rent, or share your mobile opt-in information or SMS consent with third parties or affiliates for their own marketing purposes. Mobile information collected for the SMS program is used solely to deliver the program and support you.

• To provide, operate, and improve our services, including QuoteSmart and DialBolt.
• To contact you about your project, appointments, quotes, and support requests.
• To send SMS and email communications you have consented to receive.
• To maintain records of consent and communications as required for compliance.
• To secure our services and prevent fraud or abuse.

We do not sell your personal information. We share information only as needed to operate our services:

• Service providers that help us deliver our services (for example, messaging, hosting, and scheduling vendors), under obligations to protect your information and use it only for the services they provide to us.
• The contractor or business engaging our services on your behalf, so they can serve you.
• Legal and safety reasons — to comply with law, enforce our terms, or protect rights and safety.

As stated above, we never share SMS opt-in or consent data with third parties for their marketing.

We retain personal information for as long as needed to provide our services and to meet legal, tax, and compliance obligations — including retaining records of SMS consent. We use reasonable administrative, technical, and organizational measures to protect your information, though no method of transmission or storage is completely secure.

• Opt out of SMS at any time by replying STOP.
• Unsubscribe from marketing emails using the link in the email.
• Request access to, correction of, or deletion of your personal information by contacting us at contact@smartctycontractors.com.

Our services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of our services after changes take effect constitutes acceptance of the updated Policy.

Questions about this Policy or your information? Contact us:

SmartCity Contractors LLC
27251 Wesley Chapel Blvd, Suite 1051, Wesley Chapel, FL 33544
contact@smartctycontractors.com